Privacy Policy
Last updated: April 30, 2026
This Privacy Policy describes how Creating Space with Julie ("we," "us," or "our") collects, uses, and protects your information when you visit our website or purchase our digital products.
Who we are
Creating Space with Julie is operated by Julie Clark, based in Pickering, Ontario, Canada. If you have any questions about this policy, you can reach us at info@creatingspacewithjulie.com.
What we collect
When you visit our website or purchase a product, we may collect:
Information you give us directly. Your name, email address, billing address, and any other information you choose to provide when you make a purchase, sign up for our newsletter, or contact us.
Payment information. When you buy a product, payment is processed by our payment provider (Shopify Payments, Stripe, or PayPal, depending on your selection). We do not store your full credit card details on our servers. The payment provider handles that information directly under their own privacy and security standards.
Information collected automatically. When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, the pages you visit, and the time and date of your visit. This is collected through cookies and similar technologies.
How we use your information
We use your information to:
- Process your orders and deliver the digital products you have purchased
- Send you the files associated with your purchase
- Send you transactional emails (purchase confirmations, download links, receipts)
- Send you our newsletter, but only if you have opted in
- Respond to your questions and provide customer support
- Improve our website and our products
- Comply with legal obligations
We do not sell your personal information to third parties. We do not share your information with anyone except the service providers who help us run the business (payment processors, email service providers, website hosting), and only to the extent they need it to perform their function.
Cookies
Our website uses cookies, which are small text files stored on your device. We use them to remember your preferences, understand how visitors use the site, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect how the website works for you.
How we protect your information
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. No system is perfectly secure, but we take reasonable steps to keep your data safe. If a data breach affects your information, we will notify you in accordance with applicable Canadian privacy laws.
Your rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request that we correct any inaccurate information
- Request that we delete your information, subject to certain legal exceptions
- Withdraw your consent for us to use your information
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please email us at info@creatingspacewithjulie.com.
Third-party services
Our website and our business use the following third-party services. Each has its own privacy policy.
- Shopify for our storefront and payment processing
- [YOUR EMAIL PROVIDER, e.g. ConvertKit, Flodesk, Mailchimp] for email marketing and delivery
- [YOUR ANALYTICS, IF ANY] for website analytics
We encourage you to review their policies if you have questions about how they handle your data.
Children
Our products are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the policy. Significant changes will be communicated by email if you are subscribed to our list.
Contact
If you have questions about this Privacy Policy or how we handle your information, please contact us at info@creatingspacewithjulie.com.